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Smarter destinations. Connected travelers.

Genesis Digital helps tourism organizations adopt connected visitor technologies, from interactive kiosks and LED video walls to multilingual information systems and AI visitor assistants, all managed from one central platform.

Smart Tourism Solutions

From challenge to outcome.

WHO WE SERVETourism boardsAirportsHotelsMuseumsStationsVisitor centers
01

The challenge

Visitors expect accurate, current information in their own language wherever they are. Printed material dates quickly, and standalone screens bought piecemeal become hard to update and impossible to measure.

02

Our solution

We plan visitor-facing information and promotion networks that combine suitable display hardware, purpose-made content and a central content management platform, so every device can be updated and measured from one place.

03

How we deliver

We start with visitor journeys and locations, specify the right mix of devices, coordinate supply and installation with specialist technology providers, then set up content, scheduling and analytics.

04

Business benefits

  • Up-to-date visitor information across every touchpoint
  • One platform to schedule and update content network-wide
  • Multilingual access for international visitors
  • Engagement data to guide future investment
Solutions portfolio

Connected visitor technologies.

We specify and coordinate solutions from established technology providers and pair them with content and management.

Interactive tourist information kiosks
Digital advertising totems
Commercial digital signage
Indoor and outdoor LED video walls
Interactive tourism touch tables
Visitor information tablets
QR and NFC-enabled information points
Smart digital wayfinding
Multilingual information systems
AI-powered visitor assistants
Centralized content management
Visitor engagement analytics
Architecture

One platform.
Every touchpoint.

A central content platform publishes to connected devices, visitors engage with them, and analytics feed back into better content and planning.

01

Central Content Management Platform

Publish, schedule and monitor from one place

02

Connected Tourism Devices

Kiosks, totems, LED walls, tablets and QR points

03

Visitor Engagement

Information, wayfinding and discovery in many languages

04

Analytics Dashboard

Usage and campaign insight to guide decisions

Deployment examples

Where smart tourism fits.

Example configurations for common environments, shown to illustrate what a deployment could include.

EXAMPLE CONFIGURATION

Airports

Arrival-hall information kiosks, destination films on LED walls, multilingual wayfinding and an AI assistant for common visitor questions.

EXAMPLE CONFIGURATION

Tourism offices

Touch tables for trip planning, brochure-free information tablets, and QR points linking to multilingual guides.

EXAMPLE CONFIGURATION

Museums

Interactive exhibit kiosks, projection-mapped storytelling and visitor feedback tablets, all on one content platform.

EXAMPLE CONFIGURATION

Hotels

Lobby signage with local events, digital concierge tablets and in-room or elevator display content.

EXAMPLE CONFIGURATION

Shopping malls

Destination promotion totems, digital directories and campaign scheduling across floors.

EXAMPLE CONFIGURATION

Public attractions

Outdoor LED screens, QR and NFC heritage trail points and multilingual interpretation.

Capabilities

What's included.

Scope is shaped to each engagement. These are the capabilities we bring to smart tourism solutions projects.

Digital tourism information kiosks and touchscreen systems
Digital signage totems, banner TVs and commercial displays
Indoor and outdoor LED video walls
Tablet-based visitor information stations
Interactive maps and digital wayfinding
QR/NFC-enabled tourism information points
Multilingual visitor interfaces
Centralized content management and campaign scheduling
Visitor interaction and campaign analytics
AI-enabled virtual tourism assistants where suitable
Start a conversation

Build a smarter destination.

Tell us about your goals and we’ll shape the right approach for your tourism boards or organization.